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FAQ

What payment methods are available?

Currently, we accept payments via bank transfer using virtual accounts, credit cards, and OVO e-wallets.

Is there a time limit for making payments?

Payment please be made within 1x24 hours. For OVO, please do it within 60 seconds. If you pass the deadline, the order will be canceled automatically.

Do I have to confirm payment?

Payment confirmation will be done automatically through the system
 

How long does it take to process my order?

Your order will be processed on the same day if it is placed before 16.00. If the order is placed after 16.00, the order will be processed the next day.

What delivery service is used?

Currently, we use JNE, JNT, and SiCepat delivery services

Can an order that has been placed be canceled?

Sorry, orders that have been placed cannot be canceled. Please ensure all order details are correct before finalizing the order.