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Last updated: 25 September 2023, 13.52 (GMT +7)

Terms and Condition

Purchase and Payment Transactions

  • Buyers are required to transact through the transaction procedures established by Emina Cosmetics. Buyers make payments using the payment method previously selected by the Buyer.
  • When purchasing goods, the buyer agrees that:
    • The buyer is responsible for reading, understanding, and agreeing to the information / description of the whole item (including but not limited to color, quality, function, price, etc.) before making a commitment to purchase.
    • Buyer acknowledges that the actual color of the product as shown on the Emina Cosmetics website depends on the Buyer's computer monitor. Emina Cosmetics has made best efforts to ensure that the colors in the photographs displayed on the Emina Cosmetics Site appear as accurate as possible, but cannot guarantee that the appearance of colors on the Emina Cosmetics Site will be accurate.
    • The User enters into a legally binding contract to purchase an Item when the User purchases an item.
  • Buyer fully understands and agrees that all transactions carried out by Buyers other than through Emina Cosmetics Official Account and / or without Emina Cosmetics knowledge (through private facilities / networks, message delivery, special transaction arrangements outside Emina Cosmetics website or other efforts) are the responsibility of personal from the Buyer.
  • Emina Cosmetics has the sole discretion to refuse payment without prior notification.
  • Payment by the Buyer must be made immediately (no later than 1 x 24 hours) after the Buyer checks out. If within that time the buyer has not made payment or payment confirmation, Emina Cosmetics has the authority to cancel the transaction. The user is not entitled to submit claims or demands for cancellation of the transaction.
  • Buyer agrees not to notify or submit proof of payment and / or payment data to parties other than Emina Cosmetics. In the event of a loss as a result of notification or delivery of proof of payment and / or payment data by the Buyer to another party, this will become the responsibility of the Buyer.
  • The buyer is obliged to confirm the receipt of the goods, after receiving the goods purchased. Emina Cosmetics provides a time limit of 1 (one) day after delivery with the status "delivered" on the Emina Cosmetics system, for the Buyer to confirm receipt of the Goods. If within the time limit there is no confirmation or claim from the Buyer, then the Buyer agrees to confirm the receipt of the Goods automatically by the Emina Cosmetics system.
  • After confirmation of receipt of goods or confirmation of receipt of goods automatically, the transaction is considered complete.
  • Buyer understands and agrees that any claims submitted after the confirmation / automatic confirmation of receipt of Goods are not the responsibility of Emina Cosmetics. Losses that arise after the automatic confirmation / confirmation of receipt of goods is the responsibility of the Buyer personally.
  • The buyer understands and agrees that any problems with the delivery of goods caused by late payment are the responsibility of the buyer.
  • The Buyer understands and agrees that the problem of delays in the payment process and additional costs caused by differences in the bank that the Buyer uses with the official Emina Cosmetics bank account is the personal responsibility of the Buyer.
  • Refunds from Emina Cosmetics to the Buyer can only be done if there is an overpayment from the Buyer over the price of the Goods. Refunds will be made to the buyer's account number within 3 x 24 hours after the return process has been verified and approved.
  • Emina Cosmetics has the authority to make decisions on unresolved transaction problems due to the absence of a settlement agreement, both between the Seller and the Buyer, by looking at the existing evidence. Emina Cosmetics' decision is the final decision that cannot be contested and binds the Seller and the Buyer to comply.
  • The buyer is required to make a payment with a nominal value that matches the bill amount listed on the payment page. Emina Cosmetics is not responsible for any losses incurred by the Buyer if they make a payment that does not match the invoice amount stated on the payment page.

Statement of Agreement

  • The network of websites (collectively, the “PTI website”) operated by the PT Paragon Technology and Innovation (“PTI”) company, consists of various websites and web pages. Use of the PTI website is a form of your consent to all matters such as the terms, conditions and notices therein.
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Applicable law

  • Access and use of this site is subject to these Terms and Conditions and in accordance with the laws and regulations applicable in the Republic of Indonesia. Users who choose to access this site from locations outside Indonesia and do so on their own initiative are responsible for compliance with applicable local laws.
  • The Law of the Republic of Indonesia applies to these Terms and Conditions and any disputes relating to these Terms and Conditions will be submitted to the South Jakarta District Court.

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User Participation

  • PTI will not and cannot check all information and materials posted or created by users accessing the site and is not responsible for the content of this information and material. You acknowledge that by giving you the ability to view and distribute content created by users of this site, PTI only acts as a passive channel for the distribution of such material and is not obligated and responsible for any content or activities on this site. However, PTI reserves the right to block or remove information or material that is determined to be (a) abusive, defamatory, or obscene, (b) a form of misleading fraud, (c) violates the copyright, trademark or intellectual property rights of the company. others (d) violate laws or regulations or (e) violate PTI policies.
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  • All information provided on this site is general in nature and cannot guarantee anything. PTI has the right to completely change the title and / or content of the information on this website. PTI cannot be sued or sued for any statements, errors, inaccuracies, and / or deficiencies in any information submitted on this site and does not promise that the site, content, or services from the site will be free from errors or disruptions.
  • PTI makes no warranties or representations about the accuracy or completeness of the content of this site or any other external sites. The information on this site has been included for general information purposes only. It should not be used as a reference for any particular purpose and no representation or warranty is given as to its accuracy or completeness.
  • PTI does not warrant that the functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or server can render this site free of viruses or other harmful components.
  • PTI is not responsible for negligence, or in any other theory, arising out of or relating to the use, inability to use, or performance of the information, services, products and materials available on this site.
  • PTI or its affiliates or employees or agencies are not responsible for any losses, damages or costs arising from access or use of this site or the links contained therein, not limited to any loss of profit, indirectly, incidental or consequential losses.
  • The results obtained from using the products on this site may be different for each user. All customers who purchase products through this site are automatically deemed to have read and agreed to all disclaimers and are fully responsible for any results experienced by using the product. Customers hereby release PTI from any claims for losses incurred due to product misuse, product modification, and / or results of product use.
  • If any part of these Terms and Conditions is declared invalid or unenforceable, then that provision must be deemed removed from these Terms and Conditions and the other parts of the Terms and Conditions will remain in full effect.


  • You agree to indemnify, defend and indemnify PTI, its officers, directors, employees, agents, licensors and suppliers (collectively the "Providers") from and against all losses, costs, damages and expenses, including reasonable attorneys' fees. , which comes from a violation of the terms and conditions or activities related to your Internet account (including acts of negligence or error), by you or others who access the site using your internet account.

Website Modifications

  • PTI has the right to change the Terms and Conditions, conditions, and notices held by the PTI website. You are responsible for regularly reviewing these Terms and Conditions because of their binding nature.
  • Some of the provisions of these Terms and Conditions can be replaced by express legal notices based on the terms located on certain pages on this site.
  • We reserve the right to make changes and corrections to this site, when we consider it appropriate and without notice.